FAQ

General Questions

What is Good Thing all about?

We're a clothing store committed to spreading the message of faith, love, and hope through our range of high-quality, uniquely designed apparel.

Is your apparel ethically made?

Yes, we pride ourselves on providing ethically made clothing. Our manufacturers are committed to responsible practices, ensuring fair working conditions and environmentally sustainable production.

Product Information

What types of clothing do you offer?

We offer a variety of clothing options including t-shirts, hoodies, sweatshirts, and accessories, all with inspirational designs and scriptures.

Do your clothing items run true to size?

Most of our clothing runs true to size, but sizing can differ between items. Please refer to our sizing chart for more specific information.

Are the designs printed or embroidered?

We offer both printed and embroidered designs, and this will be mentioned in the product description for each item.

Ordering and Payment

How can I place an order?

You can place an order directly through our website. Just add the items you want to your cart and proceed to checkout.

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure online payment methods.

Is it safe to shop on your website?

Absolutely! Our website is SSL secured, ensuring that all your information is encrypted and safe.

Shipping and Delivery

How long will it take to receive my order?

Our clothes are made-to-order. Orders typically take 6-14 business days to process and ship. You will receive a tracking number once your order has been shipped.

Do you offer international shipping?

Yes, we offer international shipping at an additional cost. Please refer to our Shipping Policy for more details.

What is your return policy?

We offer a 30-day return policy for unworn and undamaged items. 

Customer Service

How can I contact customer service?

You can reach us through the Contact Us form on our website. We aim to respond to all inquiries within 24-48 hours.

Do you offer custom designs or bulk ordering?

Yes, we do offer custom designs and bulk ordering options for churches, events, and organizations. Please contact us for more details.

Others

Do you have a physical store?

Currently, we are exclusively an online store, but we are looking into opening physical locations in the future.

Do you collaborate with ministries or charities?

Yes, we are committed to giving back to the community and are open to collaborations. Feel free to reach out to us for more information.